Cant Order Certain Products On Ali Express App

Tips for Shopping on AliExpress

Two Tips for Success

Tip 1: Sort by Orders and Read Reviews

To find the best products on AliExpress, it's crucial to sort your search results by orders. This will show you the most popular items, which are likely to have positive reviews. Once you've found a few potential products, take the time to read the reviews to get a sense of their quality and customer satisfaction.

Tip 2: Avoid Free Shipping and Pay for Priority Shipping

While free shipping may seem tempting, it's often not worth it. Free shipping options are usually slower and less reliable, which can lead to delays or lost packages. By paying for priority shipping, you'll get your order faster and have peace of mind.

Troubleshooting Order Issues

If you're having trouble opening a dispute on AliExpress, check the following possible reasons:

  • You have not yet received the order.
  • The order has been completed for more than 15 days.
  • The dispute has already been closed.
  • The order is not eligible for a dispute.

If none of these reasons applies to you, please contact AliExpress customer service for assistance.

Managing Orders on AliExpress

To view and manage your orders on AliExpress, follow these steps:

  1. Log in to your AliExpress account.
  2. Click on "My Orders" in the top menu.
  3. You will see a list of all your orders, including their status, tracking information, and other details.

From here, you can track the progress of your orders, open disputes, leave feedback, and more.

Shipping Options

Some sellers on AliExpress offer the option to ship items from Russia or China. If you live in the US, shipping from China will be slower and more expensive. However, shipping from Russia will be faster and more affordable. If you're not in a hurry for your order, shipping from China may be a better option.


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